Head of Client Resolution Risk and Compliance

Richard McDowell

Role: Head of Client Resolution
Dept: Risk and Compliance
Location: Preston
Direct Dial: 01772 904302
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Richard is the Head of Client Resolution at Napthens and deals with any regulatory and professional conduct issues which may arise from time to time.


Richard was educated at Preston Catholic College and the University of Nottingham and completed his legal training at the College of Law in Chester. He worked for a time in Manchester for solicitors specialising in defendant insurance company work. He then moved to Napthens and for more than 20 years was a partner in the personal injury department.

Richard has wide experience of risk analysis and assessment and of dealing with claims from both a defendant and claimant perspective. In 2013 he was appointed by the Solicitors Regulation Authority as the firm’s Compliance Officer for Legal Practice and also became the practice’s Money Laundering Reporting Officer and Client Care partner.

More about Richard McDowell

How do you like to relax out of work?
Taking part in amateur dramatics (especially comedies), long distance walking, playing badminton and going to the theatre. In addition, I have also been involved for many years in charity work, helping disabled and disadvantaged children and their families.

What is your proudest achievement?
Making a positive difference to people’s lives (whether in a charity or professional context)

What would go in your Room 101?
Any behaviour involving discrimination or sectarian views, and unnecessary bureaucracy.