Vacancy

Receptionist – Blackburn – Part Time

2 days per week – Blackburn office

Are you passionate about providing exceptional customer service and working in a busy Reception Team?

You will be the face of Napthens, providing that all important first impression to our valued clients, ensuring they receive a high standard experience every time, whether that be in person or over the phone.

You will benefit from:-

• Competitive salary
• 28 days holiday and bank holidays
• Life Assurance of x2 annual salary (facility to increase at employees own cost)
• Pension scheme
• Voluntary Cash Plan Scheme – to assist with dental & optical bills
• Eye Care Vouchers
• Continued development and learning opportunities including sponsorship and study leave options
• Discounted legal services, client Introduction scheme
• Regular appraisals & bi-annual companywide social functions

Your role will include:-

• Meeting and greeting all visitors attending our office;
• Providing and serving refreshments to our visitors;
• Providing a first class service, dealing with the visitors needs in a timely fashion;
• Answering incoming calls and assisting with queries where required;
• Ensuring messages are passed to the relevant individuals in a timely manner;
• Keeping the meeting rooms tidy and and ready for all visitors;
• Arranging buffets for meetings;
• Assisting with the incoming and outgoing post for the office;
• Carrying out general administrative duties to assist members of the office, where required.

You will have:-

• Previous experience of working in a front of hour role;
• Experience of using a switchboard system
• Excellent customer service skills
• Ability to display tact, discretion and diplomacy and remain professional and highly confidential at all times
• Excellent communication skills both written and verbal
• Flexible “can-do” attitude
• Be self-motivated and able to work as part of a team.
• Ability to work well under pressure and meet deadlines
• Demonstrates effective time management
• Experience within a law firm or professional services office (Desirable)

To apply for this role, please send your CV and covering letter to human.resources@napthens.co.uk or send via post to HR Department, Napthens, 7 Winckley Square, Preston, PR1 3JD.  If you would like further information, please do not hesitate to contact our HR Department on 01772 888444 or Human.Resources@napthens.co.uk who would be happy to assist.