Receptionist – Blackburn – Part Time

2 days per week – Blackburn office

Are you passionate about providing exceptional customer service and working in a busy Reception Team?

You will be the face of Napthens, providing that all important first impression to our valued clients, ensuring they receive a high standard experience every time, whether that be in person or over the phone.

You will benefit from:-

  • Competitive salary
  • 28 days holiday and bank holidays
  • Life Assurance of x2 annual salary (facility to increase at employees own cost)
  • Pension scheme
  • Voluntary Cash Plan Scheme – to assist with dental & optical bills
  • Eye Care Vouchers
  • Continued development and learning opportunities including sponsorship and study leave options
  • Discounted legal services, client Introduction scheme
  • Regular appraisals & bi-annual companywide social functions

Your role will include:-

  • Meeting and greeting all visitors attending our office;
  • Providing and serving refreshments to our visitors;
  • Providing a first class service, dealing with the visitors needs in a timely fashion;
  • Answering incoming calls and assisting with queries where required;
  • Ensuring messages are passed to the relevant individuals in a timely manner;
  • Keeping the meeting rooms tidy and and ready for all visitors;
  • Arranging buffets for meetings;
  • Assisting with the incoming and outgoing post for the office;
  • Carrying out general administrative duties to assist members of the office, where required.

You will have:-

  • Previous experience of working in a front of hour role;
  • Experience of using a switchboard system
  • Excellent customer service skills
  • Ability to display tact, discretion and diplomacy and remain professional and highly confidential at all times
  • Excellent communication skills both written and verbal
  • Flexible “can-do” attitude
  • Be self-motivated and able to work as part of a team.
  • Ability to work well under pressure and meet deadlines
  • Demonstrates effective time management
  • Experience within a law firm or professional services office (Desirable)

To apply for this role, please send your CV and covering letter to or send via post to HR Department, Napthens, 7 Winckley Square, Preston, PR1 3JD.  If you would like further information, please do not hesitate to contact our HR Department on 01772 888444 or who would be happy to assist.

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