Agents or solicitors – which is the best option for you?

Is your business owed money for unpaid invoices?

If YES, what are your options?

1.       Debt recovery solicitors or

2.       Debt collection agents


What is the best option for you – using an agent or a solicitor?

  • We know that some people have the idea that using a solicitor sounds expensive.  So, Napthens Debt Recovery has developed a pricing structure that ensures costs are kept to a minimum
  • Solicitors can instigate court proceedings against a debtor.  Collection agents can only request the debt is repaid – these requests are sometimes ignored.
  • A formal notice of court proceedings from Napthens is far more persuasive than a request for payment from collection agents
  • As solicitors we can resolve disputes quickly and assess the legal position straight away
  • Agents may not deal with a case if there is a dispute – even if the dispute is false
  • Should a case become disputed or particularly complex, you would have access to a wealth of experience from Napthens’ litigation lawyers
  • Solicitors are regulated by the Solicitors Regulation Authority which means we have a higher duty of care to you as our client. Agents are regulated by the Financial Conduct Authority which protects the consumer.
  • Unlike collection agents, Napthens can give advice on terms of business to ensure you are maximizing your recovery. Using the right terms of business and including clauses can help you recover some, or all of your debt recovery costs, will limit your exposure to debt collection costs and protect your business from bad debt.

If your business is owed money and you want to know more about Napthens Debt Recovery services, please get in touch for an informal chat about your requirements.

  • Louise Hamlet
    Debt Recovery
    Napthens Solicitors Employee Louise Hamlet
Meet the team...