Napthens has appointed two new directors to its senior team as it continues to plan for growth.
As Napthens’ Head of Risk, Claire deals with regulatory and conduct issues and is the firm’s Compliance Officer. Phil will lead the IT function to provide support and delivery of value-added services across the business, working alongside Partners and senior management. He joins Napthens from GB3 where he was head of systems, overseeing the professional services arm of the business.
Claire said: “We have adapted quickly to the current situation in the way we work and we are continually reviewing our internal structure to ensure we are in the best possible position to pass on the benefits to clients and partners.”
Phil said: “It’s exciting to be joining the team and bringing experience from different sectors into Napthens. I’m looking forward to the challenge of how we improve client experience even further and add value through the use of IT and innovation.”
Shru Morris, CEO of Napthens, said: “These two appointments add further value to our business support services and across the wider strategic framework of the business. Leadership is crucial as we continue to find new ways of working, collaborating with our partners and finding solutions for our clients.”
With over 12 years’ senior IT management experience working across a range of sectors including utilities, public and private, government and IT professional services, Phil has extensive experience of
IT leadership, strategic guidance, security and compliance, service delivery, programme and project Delivery and third party procurement and management.
Claire has specialised in defendant insurance litigation prior to moving into risk and compliance and gained a wide range of experience in PII claims, complaints handling, AML, GDPR compliance, regulatory conduct and general risk management.