Michelle Geraghty has joined the Debt Recovery team at Napthens solicitors.
The experienced advisor, who joins from a role in the NHS, has wide experience of customer service including the Civil Service. She holds qualifications including an NVQ Level 3 in customer care and a Level 3 CIPD qualification, along with a law degree from the University of Central Lancashire.
At Napthens Michelle, of Poulton Le Fylde, will work alongside Debt Recovery Manager Suzanne Dean, and help clients to deal efficiently and effectively with the recovery of debts.
Late payments are a major issue for many businesses, with recent research showing small businesses in the UK are owed more than £65 billion in unpaid invoices with an average wait of 72 days for payment.
Suzanne Dean said: “Chasing payments can be a difficult process for smaller businesses which often cannot afford the manpower to do so.
“Michelle’s appointment will mean the Debt Recovery team is well-placed to assist with this process, giving clients access to additional resources they may not have in-house.”