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Research pays off when you want advice on wills

When considering which solicitor to consult for advice on wills or estate administration matters, it really pays to do your research beforehand. These are specialist areas of law and the quality of advice on offer varies widely from firm to firm.

A good starting point can be a firm’s own website, which will often give information relating to individual lawyers’ skills. You could also search online for details of lawyers in your area who are members of Solicitors for the Elderly, a group specialising in providing advice to the older generation. Similarly, members of the specialist Society of Trust and Estate Practitioners (STEP) will have undertaken rigorous examinations to qualify them to offer high quality trust and estate planning advice.

With a view to providing further assistance to those wanting to identify and choose the right adviser for them, in October 2013 the Law Society is launching its Wills and Inheritance Quality Scheme. Law firms will be able to apply for membership which will be based upon the integrity of a nominated ‘Senior Responsible Officer’, the staff within the practice dealing with this work, adherence to good practice management standards and adherence to the scheme Protocol, which will set out standards of quality care.

Firms which gain membership of the Wills and Inheritance Quality Scheme will be able to display its logo on their stationery and website and consumers will be able to search online for a member firm in their local area.

At Napthens we already have a number of individual members of both Solicitors for the Elderly and STEP. We will certainly be applying for membership of The Wills and Inheritance Quality Scheme and welcome the opportunity to be able to further demonstrate and differentiate the quality of service we offer.