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Privacy & Cookies policy

This Data Protection and Privacy Policy relates solely to personal data provided by you to Napthens LLP. We respect your right to privacy and we are committed to keeping your personal information private and informing you how we use it. This policy outlines the principles we follow.

DATA PROTECTION REGISTRAR
We are obliged by the Data Protection Act 1998 to follow certain principles of 'good information handling' to protect any personal data we hold. We are also obliged to register with the Data Protection Registrar, which we have done.

COLLECTING INFORMATION
We collect information in the following ways:

• by various forms (including enquiry and registration forms) submitted by you
• by using "cookies" & log files
• by software that generates statistics about use of our site. 

Information, cookies & statistical software
Information submitted by you in whatever manner, including by enquiry and registration forms, will be used solely to provide you services that you have requested and for internal administration purposes. This information will not be accessible by other users of the website.

A "cookie" is a file sent by a web server to a web browser and stored on your hard drive, so that it can later be read back by the web server. This makes it more convenient for users as we can identify you and personalise the site with information you have already supplied.

We also use cookies to track your session when you log-on to the Napthens LLP web-site and create a log file of your visits to our web-site. We aggregate this data for statistical purposes but we do not link the data to anything personally identifiable about you an as individual.

Due to the diverse requirements of and technologies used by users of websites, it is common practice to use software that generates various statistics, for example, about time spent by users browsing particular pages and which browser they use. This allows us to ensure we concentrate our efforts on the most popular areas of our website and that technically, our website is available to users of all available technologies. The software does not record personal information.

DISCLOSURE TO THIRD PARTIES
We will not disclose, sell or give away your personal information to third parties except to the extent necessary to provide you with a requested service, or as required by law.

We will do everything we can to comply with the requirements of the UK Data Protection Act 1998, including ensuring compliance by our staff.

We have implemented various security measures to safeguard your information and we will use all reasonable efforts to maintain and improve such measures at all times. However, transmissions made via the internet cannot be made absolutely secure and therefore we assume no liability for disclosure of data due to errors in transmission or unauthorised third parties. We may assign data as part of a sale of our business.

PROTECTION OF PERSONAL PRIVACY
Please remember that protection of your privacy starts with you. You are solely responsible for maintaining the secrecy of your username and password and you should always be careful and responsible whenever disclosing information on-line. We will keep personal data as safe and secure as practicably possible and protect against loss, unauthorised disclosure or access.

THIRD PARTY POLICIES
If you click through to a third party's website from our website, you will be subject to that third party's privacy policy over which we have no control. We cannot therefore assume any responsibility or liability for these third party policies.

MISCELLANEOUS
We will retain your data for as long as the purpose for which the data was collected continues, and then, subject to legal or other regulatory requirements, it will be destroyed.

We retain the right to amend this Data Protection & Privacy Policy at any time but will always make available our most recent policy statement on the website. This policy shall not create any contractual relationship between Napthens LLP and any other party; nor shall it confer rights of any description on any party.

ACCEPTANCE
In using the services offered by Napthens LLP, you signify your acceptance of this privacy policy. If you are not comfortable with any aspect of this policy then we must ask you to discontinue using our services.

UPDATING YOUR INFORMATION
If your personal details change, please help us to keep your details up to date by notifying us. You also have the right to access and/or correct the personal information held by us, for which we may need to charge a small fee to cover our administration costs. If you wish to do this then please send an email to us at Preston@Napthens.co.uk. Alternatively, write or fax to:

The Data Protection Manager
Napthens LLP
7 Winckley Square, Preston, PR1 3JD
Fax: 01772 257 805

Testimonials

"At all times I felt like a valued client, not just part of a heavy workload" Derek Cookson


"We are most grateful for your professional assistance, advice and patience in guiding us through the most appropriate solution to meet our wishes." Allan & Cynthia McDougall


"I have been really well looked after by Napthens and have felt you have been with me every step of the way." Marie Ferguson


"Napthens has been an asset to our members. Helpful, proactive, commercially-focused and with a genuine understanding of our sector." Charlie Gorham, Society of Independent Brewers (SIBA)


"Napthens commercial department has assisted with all aspects of our business and I would have no hesitation in recommending them." Robert Kearsley, Partingtons Holiday Centres Ltd


"A professional company to deal with but still having a family feel is very rare." Robert Kearsley, Partingtons Holiday Centres Ltd


"I can't thank you enough. I truly felt you were working for my best interests, and in a way to get things resolved quickly." Mr S Conchie


"Please pass on my thanks. A fabulous job, excellent service." John Grayston


"I have been delighted with your diligence, commitment and professionalism in dealing with my compensation claim." Carol Stringfellow


"Geoffrey Tomlinson is highly knowledgeable and applauded for explaining matters in plain terms. He is especially valued for his work for farmers." Chambers and Partners 2010