Equality and Diversity of Communications

Here at Napthens we aim to ensure all our services are accessible to all customers. To do this we plan to achieve equality and diversity through a variety of procedures:


  • We have disabled access at all offices, including disabled toilet facilities
  • We have lifts available at our Preston, Blackburn and Blackpool offices
  • We have car parking facilities at each of our offices
  • Home visits and visits to hospitals can be arranged upon request


  • Interpreters can be arranged upon request
  • A BSL interpreter can be arranged upon request
  • Documents can be produced in a larger type face when required.


  • Please ask if you would prefer to meet with a member of staff of a specific gender.